At Divy India Holidays, we always try our best to support our customers in every possible way. However, refunds depend on many factors like hotel rules, transport policies and travel situations. Please read our refund policy carefully before booking.
Refund Eligibility
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Divy India Holidays does not guarantee refund in all cases.
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Refund, if any, depends on cancellation time, service provider policies and travel situation.
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In many cases, instead of refund, the paid amount may be adjusted or carried forward for your next trip, subject to availability and mutual agreement.
Adjustment for Future Travel
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If a tour is cancelled or postponed, the paid amount can be adjusted in your next trip with Divy India Holidays, depending on the situation.
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Adjustment validity and amount will be decided based on hotel, transport and service provider confirmation.
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Any fare difference in the next trip will be payable by the guest.
Non-Refundable Cases
No refund will be provided in the following situations:
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Last minute cancellations
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No show by the guest
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Unused services during the tour
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Peak season or special date bookings
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Any service marked as non-refundable by the service provider
Processing of Refund
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If refund is approved in rare cases, it will be processed after receiving confirmation from hotels or transport providers.
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Refund timelines depend on banks and payment gateways and may take time.
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Divy India Holidays is not responsible for delays caused by third-party services.
Force Majeure
In case of natural calamities, government restrictions, weather issues or any unavoidable situation, refund is not guaranteed. In such cases, we will try to adjust the amount for future travel wherever possible.